The Riverside Phoenix | Hotel in Fenghuang County, China

| 8.9 (54 Reviews) |  5 Bathrooms  20 Guests
Fenghuang Hotel | The Riverside Phoenix

Hotel with Air Conditioner, Parking and Designated Smoking Area

Comfortable Accommodations

The Riverside Phenix in Fenghuang offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay.

Dining and Leisure

Guests can enjoy Chinese cuisine at the family-friendly restaurant, which serves lunch and dinner in a traditional and modern ambiance. The bar provides a relaxing space for evening drinks.

Convenient Facilities

The hotel features a casino, 24-hour front desk, concierge service, and free on-site private parking. Additional services include a tour desk, laundry, and electric vehicle charging station.

Location and Attractions

Located 20 mi from Tongren Fenghuang Airport, the hotel is located on a quiet street with scenic views. Nearby attractions include Fenghuang Ancient Town and the Xiangxi River.

The Riverside Phoenix is located in Fenghuang County.

This 41 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 5 star rated property and has over 54 reviews with the average score of 8.9 . Coming to Fenghuang County and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 41 Bedrooms Hotel if you want to learn more about this Casai place in Fenghuang County. These details are authentic, as they are provided by our partner, booking.com.

This The Riverside Phoenix in Fenghuang County is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Riverside Phoenix”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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凤凰县客多多客栈中心, Fenghuang County, 427000, China

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
ParkingParking
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking on siteParking on site
ActivitiesActivities
  • Fitness centerFitness center
  • CasinoCasino
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • HeatingHeating
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • BreakfastBreakfast
Guest ServicesGuest Services
  • Tour deskTour desk
  • LockersLockers
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Private check-in/outPrivate check-in/out
  • Express check-in/outExpress check-in/out
  • Ironing serviceIroning service
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Business centerBusiness center
  • ConciergeConcierge
  • Currency exchangeCurrency exchange
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • LaundryLaundry
  • Room serviceRoom service
  • Airport shuttleAirport shuttle
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Key card accessKey card access
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Face masks for guests availableFace masks for guests available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties.

Reviews

Alexcia
Sep 3, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: We loved how close we were to the river’s beautiful night views. After watching the sunset over Tuojiang River, we could slowly stroll back without rushing. Our room felt peaceful, well‑decorated and free from noisy street sounds. The thoughtful service added a special touch to our getaway, and we would happily stay here again on our next trip.
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Room Arrangement

Room InfoFacilities
Deluxe Double Room with Bath
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Deluxe Double Room with Bath

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath, Bath or shower, Toilet paper, Body soap, Spa tub, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Trash cans, Carbon monoxide detector, Key card access, Fire extinguisher, Air conditioning, Carbon monoxide sources

Living Area

Desk, Dining area, Sofa

Kitchen

Electric kettle, Dining table, Washing machine

Bedroom

Extra long beds (> 80 inches), Linens, Wardrobe or closet

Media & Technology

Mobile hotspot device, Flat-screen TV

View

City view, Landmark view, Quiet street view, View

Services

Wake-up service

Accessibility

Entire unit located on ground floor

Room amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 40 m2
2 Full bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Trash cans, Carbon monoxide detector, Key card access, Fire extinguisher, Air conditioning, Carbon monoxide sources

Living Area

Desk, Dining area, Sofa

Kitchen

Electric kettle, Dining table, Washing machine

Media & Technology

Mobile hotspot device, Flat-screen TV

View

City view, Landmark view, Quiet street view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Room amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Deluxe Family Room
Room Type: Family
Room Size: 45 m2
1 Full bed(s) Bed
1 King bed(s) Bed
Deluxe Family Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Trash cans, Carbon monoxide detector, Key card access, Fire extinguisher, Air conditioning, Carbon monoxide sources

Living Area

Desk, Dining area, Sofa

Kitchen

Electric kettle, Dining table, Washing machine

Media & Technology

Mobile hotspot device, Flat-screen TV

View

City view, Landmark view, Quiet street view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Room amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior Double Room
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed
Superior Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Trash cans, Carbon monoxide detector, Key card access, Fire extinguisher, Air conditioning, Carbon monoxide sources

Living Area

Desk, Dining area, Sofa

Kitchen

Electric kettle, Dining table, Washing machine

Media & Technology

Mobile hotspot device, Flat-screen TV

View

City view, Landmark view, Quiet street view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Room amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Superior Triple Room
Room Type: Triple
Room Size: 50 m2
3 Full bed(s) Bed
Superior Triple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Trash cans, Carbon monoxide detector, Key card access, Fire extinguisher, Air conditioning, Carbon monoxide sources

Living Area

Desk, Dining area, Sofa

Kitchen

Electric kettle, Dining table, Washing machine

Media & Technology

Mobile hotspot device, Flat-screen TV

View

City view, Landmark view, Quiet street view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Room amenities

Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this The Riverside Phoenix pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Riverside Phoenix? 

Check-in time for The Riverside Phoenix starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Riverside Phoenix have a swimming pool? 

No, this The Riverside Phoenix does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Riverside Phoenix? 

Best-rates for the The Riverside Phoenix starts from $48 per night with includes Air Conditioner, Parking, Designated Smoking Area, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Child Friendly, Heating, Internet, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Riverside Phoenix a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Riverside Phoenix wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Riverside Phoenix has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Riverside Phoenix? 

Based on the information reported by the owner or manager, the The Riverside Phoenix indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Riverside Phoenix? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Riverside Phoenix are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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